Shipping policy
Order Processing:
At Lorne Lapham Sales & Rentals, we will do all we can to get your order shipped as soon as possible. We will do our best to process 'in-stock' orders the same day if placed 3 hours before courier cut-off. Although we strive to process all orders immediately, please allow up to 1-2 days to ship your order. You will receive an email to let you know your order is on the way.
Store Pick Up:
If you selected in store pick up at check out, your order can be picked up daily between 9am - 5pm at 3774 Napier Street Burnaby, BC V5C 3E5. We have dedicated parking at the rear of our building. It is recommended to use these spots when picking up an order. You will receive an email informing you when your order is ready.
Shipping Within Canada:
We offer free standard shipping on orders over $200 - excluding heavy or oversized items. In stock items will typically ship within 1-2 days. We will send you an email with tracking number and courier information. Delivery times will vary depending on your location and courier service. We are not liable for delivery delays due to service interruption for any reason or incorrect customer information.International:
Currently all sales via llsr.com will be limited to within Canada. If you are from outside of Canada, please Contact Us or email sales@llsr.com to arrange a shipping solution that best suits your needs.
All shipments are FOB LLSR Inc. dock. Any loss or damage that occurs during shipping will be the responsibility of the customer to notify the shipping carrier upon delivery..